Menu
Support ticketing solution for growth companies
Customer Management
Connect tickets to customers and display relevant customer information, like revenue, renewal date, number of tickets submitted, and more.
Advanced Ticket Management
Assign tickets to teams, not just individuals to provide better customer service. Track time, automate processes and develop workflows.
Customer Self-Service, Ticket Deflection
Knowledge Base (Single Product)
Automatically generated collection of best practices and answers to frequently asked questions built from answers to tickets.
Collaboration Features Within Tickets
Allow multiple stakeholders to contribute to and work on tickets.
Customer Satisfaction Rating (CSAT)
Automated customer satisfaction surveys and scoring.
Customer Distress Index (CDI) scoring
TeamSupport aggregates customer data and uses AI and sentiment analysis to determine how distressed your customers are, so you can treat them accordingly and maximize customer retention.
Basic Reporting & Prebuilt Dashboard
Quickly access support metrics and understand how your teams and agents are performing.
Customer Management
Connect tickets to customers and display relevant customer information, like revenue, renewal date, number of tickets submitted, and more.
Advanced Ticket Management
Assign tickets to teams, not just individuals to provide better customer service. Track time, automate processes and develop workflows.
Customer Self-Service, Ticket Deflection
Knowledge Base (Single Product)
Automatically generated collection of best practices and answers to frequently asked questions built from answers to tickets.
Collaboration Features Within Tickets
Allow multiple stakeholders to contribute to and work on tickets.
Customer Satisfaction Rating (CSAT)
Automated customer satisfaction surveys and scoring.
Customer Distress Index (CDI) scoring
TeamSupport aggregates customer data and uses AI and sentiment analysis to determine how distressed your customers are, so you can treat them accordingly and maximize customer retention.
Basic Reporting & Prebuilt Dashboard
Quickly access support metrics and understand how your teams and agents are performing.
Enterprise support ticketing solution for complex support needs
Customer Management
Connect tickets to customers and display relevant customer information, like revenue, renewal date, number of tickets submitted, and more.
Advanced Ticket Management
Assign tickets to teams, not just individuals to provide better customer service. Track time, automate processes and develop workflows.
Customer Self-Service, Ticket Deflection
Knowledge Base (Single Product)
Automatically generated collection of best practices and answers to frequently asked questions built from answers to tickets.
Collaboration Features Within Tickets
Allow multiple stakeholders to contribute to and work on tickets.
Customer Satisfaction Rating (CSAT)
Automated customer satisfaction surveys and scoring.
Customer Distress Index (CDI) scoring
TeamSupport aggregates customer data and uses AI and sentiment analysis to determine how distressed your customers are, so you can treat them accordingly and maximize customer retention.
Custom Reporting & Prebuilt Dashboard
Quickly access support metrics and understand how your teams and agents are performing.
Asset Management
SLA Management (Up to 3)
Set custom SLAs, even to the individual customer level.
Sandbox
Ticket Page Full Customization
Customize ticket page to match your brand's look and feel. Includes custom URL.
Customer Hubs (Up to 3)
A self-service resource area for your customers to manage their tickets and find answers to their questions, where they can submit and manage tickets, view Knowledge Base and Wiki articles, chat with support, and more.
Multiple Brand/Product Lines
Connect tickets and customers to brands or product lines.
Integrations (1 included)
TeamSupport connects to your CRM, email service, messaging platform, project management software, and more.
Customer Management
Connect tickets to customers and display relevant customer information, like revenue, renewal date, number of tickets submitted, and more.
Advanced Ticket Management
Assign tickets to teams, not just individuals to provide better customer service. Track time, automate processes and develop workflows.
Customer Self-Service, Ticket Deflection
Knowledge Base (Single Product)
Automatically generated collection of best practices and answers to frequently asked questions built from answers to tickets.
Collaboration Features Within Tickets
Allow multiple stakeholders to contribute to and work on tickets.
Customer Satisfaction Rating (CSAT)
Automated customer satisfaction surveys and scoring.
Customer Distress Index (CDI) scoring
TeamSupport aggregates customer data and uses AI and sentiment analysis to determine how distressed your customers are, so you can treat them accordingly and maximize customer retention.
Custom Reporting & Prebuilt Dashboard
Quickly access support metrics and understand how your teams and agents are performing.
Asset Management
SLA Management (Up to 3)
Set custom SLAs, even to the individual customer level.
Sandbox
Ticket Page Full Customization
Customize ticket page to match your brand's look and feel. Includes custom URL.
Customer Hubs (Up to 3)
A self-service resource area for your customers to manage their tickets and find answers to their questions, where they can submit and manage tickets, view Knowledge Base and Wiki articles, chat with support, and more.
Multiple Brand/Product Lines
Connect tickets and customers to brands or product lines.
Integrations (1 included)
TeamSupport connects to your CRM, email service, messaging platform, project management software, and more.
Enterprise support ticketing, live chat, customer success solution, and advanced analytics for business reporting
Enterprise Live Chat - Real time customer engagement and conversion
Success - Higher retention rates with customer health monitoring, streamlined renewals, and more
Insights - Advanced Reporting with Customizable Dashboards
Create custom dashboards with metrics specific to your organization. Configure separate dashboards for different products, roles, or users
Customer Management
Connect tickets to customers and display relevant customer information, like revenue, renewal date, number of tickets submitted, and more.
Advanced Ticket Management
Assign tickets to teams, not just individuals to provide better customer service. Track time, automate processes and develop workflows.
Customer Self-Service, Ticket Deflection
Knowledge Base (Multiple Products)
Automatically generated collection of best practices and answers to frequently asked questions built from answers to tickets.
Collaboration Features Within Tickets
Allow multiple stakeholders to contribute to and work on tickets.
Customer Satisfaction Rating (CSAT)
Automated customer satisfaction surveys and scoring.
Business intelligence reporting and dashboards
Quickly access support metrics and understand how your teams and agents are performing.
Customer Distress Index (CDI) scoring
TeamSupport aggregates customer data and uses AI and sentiment analysis to determine how distressed your customers are, so you can treat them accordingly and maximize customer retention.
Asset Management
SLA Management (Unlimited)
Set custom SLAs, even to the individual customer level.
Sandbox (Up to 3)
Ticket Page Full Customization
Customize ticket page to match your brand's look and feel. Includes custom URL.
Customer Hubs (Up to 5)
A self-service resource area for your customers to manage their tickets and find answers to their questions, where they can submit and manage tickets, view Knowledge Base and Wiki articles, chat with support, and more.
Multiple Brand/Product Lines
Connect tickets and customers to brands or product lines.
Integrations (Unlimited)
TeamSupport connects to your CRM, email service, messaging platform, project management software, and more.
API Calls (Up to 20,000)
TeamSupport connects to your CRM, email service, messaging platform, project management software, and more.
Enterprise Live Chat - Real time customer engagement and conversion
Success - Higher retention rates with customer health monitoring, streamlined renewals, and more
Insights - Advanced Reporting with Customizable Dashboards
Create custom dashboards with metrics specific to your organization. Configure separate dashboards for different products, roles, or users
Customer Management
Connect tickets to customers and display relevant customer information, like revenue, renewal date, number of tickets submitted, and more.
Advanced Ticket Management
Assign tickets to teams, not just individuals to provide better customer service. Track time, automate processes and develop workflows.
Customer Self-Service, Ticket Deflection
Knowledge Base (Multiple Products)
Automatically generated collection of best practices and answers to frequently asked questions built from answers to tickets.
Collaboration Features Within Tickets
Allow multiple stakeholders to contribute to and work on tickets.
Customer Satisfaction Rating (CSAT)
Automated customer satisfaction surveys and scoring.
Business intelligence reporting and dashboards
Quickly access support metrics and understand how your teams and agents are performing.
Customer Distress Index (CDI) scoring
TeamSupport aggregates customer data and uses AI and sentiment analysis to determine how distressed your customers are, so you can treat them accordingly and maximize customer retention.
Asset Management
SLA Management (Unlimited)
Set custom SLAs, even to the individual customer level.
Sandbox (Up to 3)
Ticket Page Full Customization
Customize ticket page to match your brand's look and feel. Includes custom URL.
Customer Hubs (Up to 5)
A self-service resource area for your customers to manage their tickets and find answers to their questions, where they can submit and manage tickets, view Knowledge Base and Wiki articles, chat with support, and more.
Multiple Brand/Product Lines
Connect tickets and customers to brands or product lines.
Integrations (Unlimited)
TeamSupport connects to your CRM, email service, messaging platform, project management software, and more.
API Calls (Up to 20,000)
TeamSupport connects to your CRM, email service, messaging platform, project management software, and more.
Our Customers
Over 2000 companies trust TeamSupport to place customers at the center of their businesses.
5005 Lyndon B Johnson Fwy
Suite 850
Dallas, TX 75244
800-596-2820